In the text message we might send you a link to relevant GOV.UK information or a webchat. On the call, we will tell you to expect a text message - it will be either immediately or shortly after our call.
Text messagesįrom January 2023 HMRC might send you a text message if you call one of our helplines from a mobile phone. You can use your mobile phone to scan the code, which allows you to continue your payment on your mobile. The QR code is only displayed when you first log into your HMRC online account through the Government Gateway, on a desktop browser. HMRC also uses QR codes to help you complete a payment to HMRC using a mobile phone. The codes take customers to the GOV.UK Self Assessment advice pages. HMRC includes QR codes in the welcome letter issued by post to taxpayers who are newly-registered for Self Assessment. Report suspicious phone calls, emails or texts to HMRC.Įven if you get the same or similar scam contacts often, report them.ĭo not open attachments or click any links in an unexpected email or text message, as they may contain malicious software or direct you to a misleading website.ĭelete any emails or texts once you’ve reported them.
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